General Info

How can I contact you?

Via Whatsapp or Email

Do you have a shop?

Yes, visit us at LIL House in Milan.

Can I work with you?

Yes, send us your CV via email. If there are new positions available we will let you know.

Orders

Can I change my order?

If the size is not correct or you don't like your jewel on you, you can make an exchange request by visiting this page. Exchanges are possible only in the EU and in the UK, read Terms and Conditions.

Can I return my order?

If you don't like your purchase we are very sorry, you can visit this page and request a return. Returns are possible worldwide, read Terms and Conditions.

Can I cancel my order?

Yes you can, within 5 hours from the placement of the order.

Shipping

How can I track my order?

Copy and paste here your Ups tracking number.

Does my order require a signature?

Any package containing a jewel is insured and requires a signature upon delivery.

Where do you ship from?

Milan for Italian and International orders. From London for all UK orders.

Do you ship to my country?

Most likely yes, with a few exceptions. Check out the shipping chart here.

Can I pick my order at your store, LIL House?

Yes! Select 'Pick Up at LIL House' before check out. A notification for pickup will be forwarded as soon as the product is ready in the store.

Payments

What payment method do you accept?

We accept Visa, Mastercard, ApplePay and Discovery Cards. You can also pay with PayPal, Wire Transfer and Satispay.

If you want to split the payment in 3 installments without paying any interest you can use Scalapay. The maximum amount accepted is 3000€.

Jewels

Are you curious about ÂGÉE jewels?

The jewels collected by ÂGÉE are unique and all different from each other, chosen and discovered with care and passion.

Sold out jewels, can I make a special request?

Every ÂGÉE piece is not repeatable and once it's gone, it's gone. But feel free to send a request at hello@agee.world

Can you buy my vintage jewelry? Or can you redesign them?

Yes, please visit this page.

How can I clean my jewel?

Find all the tips and tricks here.

Can you repair my jewel?

Yes, you can send us your request for a quote via email.

What's your warranty?

It's 2 years, read the full Terms & Conditions to know more.