How to Return or Exchange my order

WHAT DO I HAVE TO DO NOW?

STEP: fill in the form below. Make sure to include your Order ID and Email address.

STEP 2: we will send you the pre-paid shipping label to return your purchase.

STEP 3: package the item. Follow the instructions below otherwise we won't be able to accept the exchange.

IMPORTANT:

The product must be unused.

The product must be shipped in original boxes with all original paperwork.

Purchases must be returned from the original shipping country.

HOW TO PACKAGE THE ITEM?

STEP 1: Pack the product(s) securely in the original product packaging. Please include all paperwork, parts, and accessories. All products must be unused to ensure credit.

STEP 2: Secure the prepaid shipping label securely to the carton. Please make sure that the address to which it will be shipped is clearly legible.

STEP 3: Before sending the return shipment, please remove all extra labels from the outside of the package.

STEP 4: Drop the package at the closest UPS Access Point or we'll set up a pick up for you (Italy only).

STEP 5: Keep the Return Tracking Number for your return in order to monitor delivery status.

MAKE YOUR REQUEST

EXCHANGES & RETURNS FORM

First name*

Last name*

Order number*

Product you'd like to return or exchange*

Which product do you want instead?*

Your Email*

Request reason* I need a different size
I need a different color
I don't like it on me

Choose your return or exchange method* Come to the LIL House in Milan
Request a shipping label

Your Address*

Address 2 (Apartment/Suite/Other)

City*

State/Province*

ZIP/Postal code*

Country*

Phone*

Additional Message